Kindle

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Nature Real
ID Name Kindle E-Reader
Provider Amazon.com, Inc.
Description The Kindle E-Reader is an e-book reader which enables users to shop for, download, browse, and read e-books, newspapers, magazines and other digital media via wireless networking.
Country UK
Release Date 2007; 25.06.2015 (date of the analysis)
Link http://www.amazon.co.uk/dp/B0051QVF7A/ref=kindlesu-2
Topics
Correlated texts https://en.wikipedia.org/wiki/Amazon_Kindle, http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm

Notes

Components:

  • hardware (the Terms applicable to this component are: Kindle Terms of Use, Amazon.co.uk Conditions of Use & Sale, Amazon.co.uk Privacy Notice): Amazon's portable reading devices and tablets (Source: Kindle Terms of Use)
  • software (the Terms applicable to this component are: Kindle Terms of Use, Amazon.co.uk Conditions of Use & Sale, Amazon.co.uk Privacy Notice):
    • all software on the Kindle (Source: Kindle Terms of Use)
    • the Reading Applications that permit users to shop for, download, browse and/or use digital content (Source: Kindle Terms of Use):
      • Kindle for PC app: app that allows the reading of e-books "purchased" on the Amazon Kindle Store on the PC;
      • Amazon Kindle for Android, for the Apple iOS, etc.: apps that allow the reading of e-books "purchased" on the Amazon Kindle Store on smartphones and tablets
  • digital content: digitised electronic content obtained through the Kindle Store, such as books,

newspapers, magazines, journals, blogs, RSS feeds, games, and other static and interactive electronic content (Source: Amazon Kindle Store Terms of Use, Kindle Terms of Use)

  • services (the Terms applicable to this component are: Kindle Terms of Use, Amazon.co.uk Conditions of Use & Sale, Amazon.co.uk Privacy Notice):
    • the user personal profile (Source: Amazon.co.uk Conditions of Use & Sale)
    • the wireless connectivity provided to Kindle users (Source: Kindle Terms of Use)
    • the provision of software (where software is the Reading Applications and all software on the Kindle including any updates/upgrades)
    • the provision of digital content (Source: Kindle Terms of Use):
      • Amazon Kindle Store: online store from which e-books in Amazon's proprietary Kindle format (AZW, KF8) - readable on the Kindle E-Reader and on the Kindle apps - can be "purchased";
    • support and other services provided by Amazon to Kindle and Reading Applications users (Source: Kindle Terms of Use):
      • Kindle Personal Documents Service: e-mail based service which can convert a number of document formats to Amazon's AZW format

When a customer places an order for or registers a Kindle E-Reader or a Kindle reading application, he is subject to the following Terms (Source: Kindle E-Reader Terms):

  • the Kindle Terms of Use, which incorporate by reference the Amazon.co.uk Privacy Notice and the Amazon.co.uk Conditions of Use & Sale
  • the Amazon Kindle Store Terms of Use, which incorporate by reference the Amazon.co.uk Privacy Notice and the Amazon.co.uk Conditions of Use & Sale
  • the Audible Service Conditions of Use
  • the Amazon Cloud Drive Terms of Use
  • the Kindle Personal Documents Service Terms of Use

In case of problems with hardware, software or service, it is possible to contact the Customer Service. For communications concerning the Terms, it is possible to contact Amazon by e-mail: ukkindleterms@amazon.co.uk.

Contractual characteristics

Links to Terms&Conditions: Kindle E-Reader Terms(http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=200699130); Kindle Terms of Use (http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=200506200); Amazon Kindle Store Terms of Use (http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=201014950); Audible Service Conditions of Use (http://www.audible.co.uk/legal-terms/Conditions-of-Use?moduleId=201654400); Amazon Cloud Drive Terms of Use (https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201376540&ref_=cd_home_tou); Kindle Personal Documents Service Terms of Use(https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=200767340); Amazon.co.uk Privacy Notice (http://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=502584); Amazon.co.uk Conditions of Use & Sale (http://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=1040616)

Date of Terms&Conditions: Kindle E-Reader Terms(25.06.2015); Kindle Terms of Use (18.09.2014); Amazon Kindle Store Terms of Use (22.09.2014); Audible Service Conditions of Use (06.08.2014); Amazon Cloud Drive Terms of Use (11.11.2014); Kindle Personal Documents Service Terms of Use (25.06.2015); Amazon.co.uk Privacy Notice (08.04.2015); Amazon.co.uk Conditions of Use & Sale (01.05.2015))

1. Is the consumer allowed to modify the software and/or hardware without retaliation? Not processed
You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. (Source: Amazon.co.uk Conditions of use & Sale)

You may use the Software only on a Kindle or through a Reading Application on a Supported Device. (Source: Kindle Terms of Use)

We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. (Source: Amazon.co.uk Conditions of Use & Sale)

2. Does the provider reserve to himself the right to modify/delete his own content? Not processed
"Kindle Content" means digitised electronic content obtained through the Kindle Store, such as books,

newspapers, magazines, journals, blogs, RSS feeds, games, and other static and interactive electronic content. (Source: Amazon Kindle Store Terms of Use)

By [...] purchasing or using any Kindle Content, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle Store or any Kindle Content. (Source: Amazon Kindle Store Terms of Use)

Amazon or any other Content Provider's aggregate liability to you for compensation under this Agreement with respect to any claim relating to the purchase of Kindle Content [...]. (Source: Amazon Kindle Store Terms of Use)

You may not share your Amazon.co.uk username and password with others or use anyone else's Amazon.co.uk username and password. You are responsible for maintaining appropriate security and protection of Your Files. (Source: Amazon Cloud Drive Terms of use)

Upon your download of Kindle Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Kindle Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Supported Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Kindle Content is licensed, not sold, to you by the Content Provider. (Source: Amazon Kindle Store Terms of Use)

Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute, broadcast, sublicense, or otherwise assign any rights to the Kindle Content or any portion of it to any third party, and you may not remove or modify any proprietary notices or labels on the Kindle Content. In addition, you may not bypass, modify, defeat, or circumvent security features that protect the Kindle Content. (Source: Amazon Kindle Store Terms of Use)

Risk of loss for Kindle Content transfers when you download or access the Kindle Content. (Source: Amazon Kindle Store Terms of Use)

Your rights under this Agreement will automatically terminate if you fail to comply with any term of this Agreement. In case of such termination, you must cease all use of the Kindle Store and the Kindle Content, and Amazon may immediately revoke your access to the Kindle Store and the Kindle Content without refund of any fees. (Source: Amazon Kindle Store Terms of Use)

We may use, access, and retain Your Files in order to provide the Service to you and enforce the terms of the Agreement, and you expressly give us all permissions we need to do so. These permissions include, for example, the rights to copy Your Files for backup purposes, modify Your Files to enable access in different formats, and access Your Files to provide technical support. (Source: Amazon Cloud Drive Terms of Use)

The files you access with a Kindle are in a proprietary format with the extensions AZW, AZW1, AZW2 or AZW3. These files include digital rights management (DRM) that prevents you from sharing your files with other users. [...] Amazon also can convert several other types of files into the AZW format so that the Kindle can read them. [...] Each Kindle has a unique e-mail address. You can send compatible files to your Kindle by e-mailing them as an attachment to this address, visiting the Manage Your Kindle page at Amazon.com, finding the file in your library, and choosing to deliver it to the device. [...] Amazon will convert the files to Kindle format and send them to the e-mail address associated with your Amazon account. To transfer files from your Amazon account to your Kindle, you'll need to connect the device to a computer using the USB cable. This is one of the few times you'll have to connect your device to another machine. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

3. Does the provider reserve to himself the right to modify/delete consumer content? Not processed
Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information [...]. We reserve the right (but not, in the absence of a valid Notice Form, the obligation) to remove or edit such content. (Source: Amazon.co.uk Conditions of use & Sale)

You can send documents to your supported Fire or Kindle devices and Kindle reading apps by e-mailing them to your Send-to-Kindle e-mail address. [...] Typing "convert" in the subject of the e-mail converts your document to Kindle format before delivering it to your devices and Amazon Cloud Drive. ZIP files are automatically opened by the conversion service, converted to Kindle format, and are stored in your content library. [...] Kindle Personal Documents Service supports the following file types: Microsoft Word (.DOC, .DOCX); HTML (.HTML, .HTM); RTF (.RTF); Text (.TXT); JPEG (.JPEG, .JPG); Kindle Format (.MOBI, .AZW); GIF (.GIF); PNG (.PNG); BMP (.BMP); PDF (.PDF). (Source: Kindle Personal Documents Service Terms of Use) (Source: Kindle Personal Documents Service Terms of Use)

The Service provides features and functionality which allow you to store, retrieve, manage and access your files ("Your Files"). By using the Service, you are directing us to store, manage, and provide access to Your Files on your behalf. You may use the Service only to store, retrieve, manage, and access Your Files using the features and functionality we make available. (Source: Amazon Cloud Drive Terms of Use)

There may be limits on the types of content you can store using the Service, such as file types we don't support, and on the number or type of devices you can use to access the Service. (Source: Amazon Cloud Drive Terms of Use)

We may use, access, and retain Your Files in order to provide the Service to you and enforce the terms of the Agreement, and you expressly give us all permissions we need to do so. These permissions include, for example, the rights to copy Your Files for backup purposes, modify Your Files to enable access in different formats, and access Your Files to provide technical support. (Source: Amazon Cloud Drive Terms of Use)

4. Is the title on software explicitly transferred to the consumer? Not processed
"Software" means the Reading Applications and all software on the Kindle (including any updates/upgrades to that software). (Source: Kindle Terms of Use)

You may use the Software only on a Kindle or through a Reading Application on a Supported Device. (Source: Kindle Terms of Use)

"Service" means the wireless connectivity that we provide Kindle users, the provision of Digital Content, Software, and support and other services that we provide Kindle and Reading Application users. (Source: Kindle Terms of Use)

Amazon Europe Core SARL, Amazon EU SARL and/or their affiliates ("Amazon") provide website features and other products and services to you when you visit or shop at Amazon.co.uk (the "website"), use Amazon products or services, use Amazon applications for mobile, or use software provided by Amazon in connection with any of the foregoing (collectively "Amazon Services"). (Source: Amazon.co.uk Conditions of use & Sale)

When you use an Amazon Service (for example [...] Amazon applications for mobile) [...]. (Source: Amazon.co.uk Conditions of use & Sale)

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Amazon Services. This licence does not include any resale or commercial use of any Amazon Service or its contents. (Source: Amazon.co.uk Conditions of Use & Sale)

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software"). (Source: Amazon.co.uk Conditions of Use & Sale)

You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. (Source: Amazon.co.uk Conditions of Use & Sale)

5. Is the title on hardware explicitly transferred to the consumer? Not processed
6. Is the consumer forbidden from reselling the device? Not processed
Working Kindles in good condition can be sold, traded, donated or recycled in the aftermarket. Due to the Kindle’s primary function as a reading device and the relatively small amount Kindles can be resold for, many choose to instead donate their Kindle to schools, hospitals, developing countries, literacy organizations and charities. "The Kindle Classroom Project". promotes reading by distributing Kindles to schools in need. "E-Books for Troops". ships donated Kindles to the Army, Navy, Marines and the Air Force. "Develop Africa". and Worldreader send used Kindles (and other E-Book readers) to schools in the developing world for educational use. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Amazon Services. This licence does not include any resale or commercial use of any Amazon Service or its contents. (Source: Amazon.co.uk Conditions of Use & Sale)

7. Is the consumer forbidden from transferring the account? Not processed
To get the most out of your Amazon Kindle, you'll need to create an account with Amazon.com. It's a free process - all you'll need is a valid e-mail address. Once you have an account, you can register your Kindle with Amazon. This gives you access to the Kindle Store through Amazon's wireless network, called Whispernet. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

When you use an Amazon Service (for example Your Profile [...]) [...]. (Source: Amazon.co.uk Conditions of Use & Sale)

If you use any Amazon Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. (Source: Amazon.co.uk Conditions of Use & Sale)

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies. (Source: Amazon.co.uk Conditions of Use & Sale)

Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information [...]. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. (Source: Amazon.co.uk Conditions of Use & Sale)

You may not share your Amazon.co.uk username and password with others or use anyone else's Amazon.co.uk username and password. You are responsible for maintaining appropriate security and protection of Your Files. (Source: Amazon Cloud Drive Terms of use)

8. Is there an explicit prohibition to use the device in combination with a third party service? Not processed
"Service" means the wireless connectivity that we provide Kindle users, the provision of Digital Content, Software, and support and other services that we provide Kindle and Reading Application users. (Source: Kindle Terms of Use)

When you use an Amazon Service (for example Your Profile [...]) [...]. (Source: Amazon.co.uk Conditions of Use & Sale)

“App” means any third-party app downloadable through the Amazon Appstore (including any updates/upgrades to that app). (Source: Kindle Terms of Use)

Content from Amazon and some other content providers is primarily encoded in Amazon's proprietary Kindle format (AZW, KF8). It is also possible to load content in various formats from a computer by transferring it to the Kindle via a USB cable or by emailing it to a registered email address provided by Amazon (for a fee via 3G, or free via Wi-Fi); the email service can convert a number of document formats to Amazon's AZW format and then transmit the result to the associated Kindle over Whispernet. Amazon also has an application and browser extension called "Send to Kindle," which users can use to convert a web page to a format that can be read on Kindle. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Amazon Services. This licence does not include any resale or commercial use of any Amazon Service or its contents. [...] The licences granted by Amazon terminate if you do not comply with these Conditions of Use or any Service Terms. (Source: Amazon.co.uk Conditions of Use & Sale)

You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service [...]. (Source: Amazon.co.uk Conditions of Use & Sale)

You can send documents to your supported Fire or Kindle devices and Kindle reading apps by e-mailing them to your Send-to-Kindle e-mail address. (Source: Kindle Personal Documents Service Terms of Use)

9. Are there explicit duration boundaries to consumer’s enjoyment of the device? Not processed
By using the Kindle, any Reading Application or the Service, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle, any Reading Application, or the Service, and you may return the Kindle in accordance with the applicable return policy. (Source: Kindle Terms of Use)

We reserve the right to amend any of this Agreement’s terms by posting the revised terms on the Amazon.co.uk website. Your continued use of a Kindle, the Software or the Service after the effective date of the revised Agreement terms constitutes your acceptance of the terms. (Source: Kindle Terms of Use)

We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. (Source: Amazon.co.uk Conditions of Use & Sale)

10. Are there explicit duration boundaries to consumer’s enjoyment of the service? Not processed
By using the Kindle, any Reading Application or the Service, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle, any Reading Application, or the Service, and you may return the Kindle in accordance with the applicable return policy. (Source: Kindle Terms of Use)

Events beyond our reasonable control (such as changes in service or terms by wireless carriers) may impact the terms or circumstances under which we provide you wireless connectivity and may result in a change to these terms or a temporary or permanent modification or loss of wireless connectivity for your Kindle. (Source: Kindle Terms of Use)

We reserve the right to change, suspend, or discontinue the Service, in whole or in part, at any time. (Source: Kindle Terms of Use)

The Service is offered in the United Kingdom. We may restrict access from other locations. (Source: Amazon Cloud Drive Terms of Use)

We reserve the right to amend any of this Agreement’s terms by posting the revised terms on the Amazon.co.uk website. Your continued use of a Kindle, the Software or the Service after the effective date of the revised Agreement terms constitutes your acceptance of the terms. (Source: Kindle Terms of Use)

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies. (Source: Amazon.co.uk Conditions of Use & Sale)

We will do our utmost to ensure that availability of the Amazon Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Amazon Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. Amazon will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Amazon Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control. (Source: Amazon.co.uk Conditions of Use & Sale)

We reserve the right to make changes to any Amazon Services [...]. (Source: Amazon.co.uk Conditions of Use & Sale)

We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. (Source: Amazon.co.uk Conditions of Use & Sale)

By using the Kindle Store or purchasing or using any Kindle Content, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle Store or any Kindle Content. (Source: Amazon Kindle Store Terms of Use)

We may change, suspend or discontinue the Service, or any part of it, at any time. If we discontinue the Service, we will give you a prorated refund of any fees paid for your Service Plan based on the number of full months remaining in your Service Plan. (Source: Amazon Cloud Drive Terms of Use)

Your rights under the Agreement will automatically terminate without notice if you fail to comply with its terms. We may terminate the Agreement or restrict, suspend or terminate your use of the Service at our discretion at any time, including if we determine that your use violates the Agreement, is improper, substantially exceeds or differs from normal use by other users, or otherwise involves fraud or misuse of the Service or harms our interests or those of another user of the Service. (Source: Amazon Cloud Drive Terms of Use)

11. Are there explicit terms and conditions allowing the consumer to access (view only) his data? Not processed
You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the Your Account area of the website. (Source: Amazon.co.uk Conditions of Use & Sale)

The Service provides features and functionality which allow you to store, retrieve, manage and access your files ("Your Files"). By using the Service, you are directing us to store, manage, and provide access to Your Files on your behalf. You may use the Service only to store, retrieve, manage, and access Your Files using the features and functionality we make available. (Source: Amazon Cloud Drive Terms of Use)

If you exceed your Service Plan's storage limit, including by downgrading or not renewing your Service Plan or no longer qualifying for an Additional Benefit, we may delete or restrict access to Your Files. We may impose other restrictions on use of the Service. (Source: Amazon Cloud Drive Terms of Use)

Your rights under the Agreement will automatically terminate without notice if you fail to comply with its terms. We may terminate the Agreement or restrict, suspend or terminate your use of the Service at our discretion at any time, including if we determine that your use violates the Agreement, is improper, substantially exceeds or differs from normal use by other users, or otherwise involves fraud or misuse of the Service or harms our interests or those of another user of the Service. (Source: Amazon Cloud Drive Terms of Use)

Amazon.co.uk gives you access to a broad range of information about your account and your interactions with Amazon.co.uk for the limited purpose of viewing and, in certain cases, updating that information. [...] [O]ur current Privacy Notice applies to all information that we have about you and your account. (Source: Amazon.co.uk Privacy Notice)

12. Are there explicit terms and conditions allowing the consumer to delete his data? Not processed
The Service provides features and functionality which allow you to store, retrieve, manage and access your files ("Your Files"). By using the Service, you are directing us to store, manage, and provide access to Your Files on your behalf. (Source: Amazon Cloud Drive Terms of Use)
13. Are there explicit terms and conditions allowing the consumer to export (with proprietary format) his data? Not processed
Some Kindle devices have a feature that, when enabled, backs up to the cloud certain data on your Kindle, including settings, email and wireless configurations, bookmarks, search history and more, so that you can restore that data later to a Kindle. (Source: Kindle Terms of Use)

Upon your download of Kindle Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Kindle Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Supported Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Kindle Content is licensed, not sold, to you by the Content Provider. (Source: Amazon Kindle Store Terms of Use)

You can send documents to your supported Fire or Kindle devices and Kindle reading apps by e-mailing them to your Send-to-Kindle e-mail address. [...] Typing "convert" in the subject of the e-mail converts your document to Kindle format before delivering it to your devices and Amazon Cloud Drive. ZIP files are automatically opened by the conversion service, converted to Kindle format, and are stored in your content library. (Source: Kindle Personal Documents Service Terms of Use)

Kindle Personal Documents Service supports the following file types: Microsoft Word (.DOC, .DOCX); HTML (.HTML, .HTM); RTF (.RTF); Text (.TXT); JPEG (.JPEG, .JPG); Kindle Format (.MOBI, .AZW); GIF (.GIF); PNG (.PNG); BMP (.BMP); PDF (.PDF). (Source: Kindle Personal Documents Service Terms of Use)

Your rights under the Agreement will automatically terminate without notice if you fail to comply with its terms. We may terminate the Agreement or restrict, suspend or terminate your use of the Service at our discretion at any time, including if we determine that your use violates the Agreement, is improper, substantially exceeds or differs from normal use by other users, or otherwise involves fraud or misuse of the Service or harms our interests or those of another user of the Service. (Source: Amazon Cloud Drive Terms of Use)

14. Are there explicit terms and conditions allowing the consumer to export (with open format) his data? Not processed
Upon your download of Kindle Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Kindle Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Supported Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Kindle Content is licensed, not sold, to you by the Content Provider. (Source: Amazon Kindle Store Terms of Use)

Kindle devices are designed to use Amazon's own e-book formats: AZW, and, in fourth generation and later Kindles, AZW3, also called KF8.[121] Kindles do not support the EPUB file format used by many other e-book readers. Amazon's file formats, like EPUB, are intended for reflowable, richly formatted e-book content and support DRM restrictions, but unlike EPUB, they are proprietary formats. Free software such as the free and open source calibre, Amazon's KindleGen,[122] and the email based Send-to-Kindle service are available to convert e-books into these formats. Kindle devices can also display some generic document formats such as plain text (TXT) and Portable Document Format (PDF) files; however, reflowing is not supported for these file types. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

15. Does the provider reserve to himself the right to unilaterally modify terms and conditions? Not processed
By using the Kindle, any Reading Application or the Service, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle, any Reading Application, or the Service, and you may return the Kindle in accordance with the applicable return policy. (Source: Kindle Terms of Use)

We reserve the right to amend any of this Agreement’s terms by posting the revised terms on the Amazon.co.uk website. Your continued use of a Kindle, the Software or the Service after the effective date of the revised Agreement terms constitutes your acceptance of the terms. (Source: Kindle Terms of Use)

We reserve the right to make changes to any [...] policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Amazon Services. (Source: Amazon.co.uk Conditions of Use & Sale)

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). (Source: Amazon.co.uk Conditions of Use & Sale)

We may impose other restrictions on use of the Service. (Source: Amazon Cloud Drive Terms of Use)

We may amend the Agreement at our sole discretion by posting the revised terms in the Service or on Amazon.co.uk, but any increase in fees will not affect the cost of your Service Plan during its term. Your continued use of the Service or the Software after any amendment evidences your agreement to be bound by it. (Source: Amazon Cloud Drive Terms of Use)

16. Does the provider reserve to himself the right to unilaterally modify the software? Not processed
In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you. (Source: Amazon.co.uk Conditions of Use & Sale)

Technical characteristics

1. Which is the duration of the provider role?
The Service provides features and functionality which allow you to store, retrieve, manage and access your files ("Your Files"). By using the Service, you are directing us to store, manage, and provide access to Your Files on your behalf. You may use the Service only to store, retrieve, manage, and access Your Files using the features and functionality we make available. (Source: Amazon Cloud Drive Terms of Use)

We may use, access, and retain Your Files in order to provide the Service to you and enforce the terms of the Agreement, and you expressly give us all permissions we need to do so. These permissions include, for example, the rights to copy Your Files for backup purposes, modify Your Files to enable access in different formats, and access Your Files to provide technical support. (Source: Amazon Cloud Drive Terms of Use)

To get the most out of your Amazon Kindle, you'll need to create an account with Amazon.com. It's a free process - all you'll need is a valid e-mail address. Once you have an account, you can register your Kindle with Amazon. This gives you access to the Kindle Store through Amazon's wireless network, called Whispernet. [...] The Kindle allows you to buy books directly from the device. Alternately, you can browse books in the Kindle store using your computer's Web browser and purchase them from your computer. Amazon will send the electronic books directly to your device. [...] You don't need to own a computer to use the Kindle. That's one feature that sets Kindle apart from some of its competitors. You don't have to sync the Kindle to another machine to transfer files. You can browse, sample, purchase and download titles from the Kindle itself, provided you have access to a WiFi network or own one of the 3G enabled Kindles. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

Every purchase you make from Amazon goes into a special folder called Your Media Library. Amazon uses a cloud storage model where the file lives on one of Amazon's computer servers. That means even if you delete a book from your Kindle to conserve space, the record of your purchase will still exist on Amazon's servers. You can download the book again to your Kindle for no additional charge. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

2. Is the branded hardware necessary for product usability? Not processed
"Reading Application" means software (including any updates/upgrades to that software) we make available that permits users to shop for, download, browse, and/or use Digital Content on a Supported Device. [...] "Supported Device" means a mobile, computer or other supported electronic device other than a Kindle on which you are authorised to operate a Reading Application. (Source: Kindle Terms of Use)
3. Is the branded software necessary for product usability? Not processed
You may use the Software only on a Kindle or through a Reading Application on a Supported Device. (Source: Kindle Terms of Use)

"Software" means the Reading Applications and all software on the Kindle (including any updates/upgrades to that software), and any related documentation that, in either case, we make available to you from time to time for use on a Kindle or Supported Device. (Source: Kindle Terms of Use)

"Reading Application" means software (including any updates/upgrades to that software) we make available that permits users to shop for, download, browse, and/or use Digital Content on a Supported Device. (Source: Kindle Terms of Use)

Kindle devices are designed to use Amazon's own e-book formats: AZW, and, in fourth generation and later Kindles, AZW3, also called KF8.[121] Kindles do not support the EPUB file format used by many other e-book readers. Amazon's file formats, like EPUB, are intended for reflowable, richly formatted e-book content and support DRM restrictions, but unlike EPUB, they are proprietary formats. Free software such as the free and open source calibre, Amazon's KindleGen,[122] and the email based Send-to-Kindle service are available to convert e-books into these formats. Kindle devices can also display some generic document formats such as plain text (TXT) and Portable Document Format (PDF) files; however, reflowing is not supported for these file types. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

Upon your download of Kindle Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Kindle Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Supported Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Kindle Content is licensed, not sold, to you by the Content Provider. (Source: Amazon Kindle Store Terms of Use)

4. Is the branded "service" necessary for product usability? Not processed
“App” means any third-party app downloadable through the Amazon Appstore (including any updates/upgrades to that app). (Source: Kindle Terms of Use)

Content from Amazon and some other content providers is primarily encoded in Amazon's proprietary Kindle format (AZW, KF8). It is also possible to load content in various formats from a computer by transferring it to the Kindle via a USB cable or by emailing it to a registered email address provided by Amazon (for a fee via 3G, or free via Wi-Fi); the email service can convert a number of document formats to Amazon's AZW format and then transmit the result to the associated Kindle over Whispernet. Amazon also has an application and browser extension called "Send to Kindle," which users can use to convert a web page to a format that can be read on Kindle. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

The device is equipped with an USB port,in order to transfer files through the PC. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

To get the most out of your Amazon Kindle, you'll need to create an account with Amazon.com. It's a free process - all you'll need is a valid e-mail address. Once you have an account, you can register your Kindle with Amazon. This gives you access to the Kindle Store through Amazon's wireless network, called Whispernet. [...] The Kindle allows you to buy books directly from the device. Alternately, you can browse books in the Kindle store using your computer's Web browser and purchase them from your computer. Amazon will send the electronic books directly to your device. [...] You don't need to own a computer to use the Kindle. That's one feature that sets Kindle apart from some of its competitors. You don't have to sync the Kindle to another machine to transfer files. You can browse, sample, purchase and download titles from the Kindle itself, provided you have access to a WiFi network or own one of the 3G enabled Kindles. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

Every purchase you make from Amazon goes into a special folder called Your Media Library. Amazon uses a cloud storage model where the file lives on one of Amazon's computer servers. That means even if you delete a book from your Kindle to conserve space, the record of your purchase will still exist on Amazon's servers. You can download the book again to your Kindle for no additional charge. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

5. Do the device's administration rights belong to the product provider? Not processed
On July 17, 2009, Amazon.com withdrew certain Kindle titles, Animal Farm and Nineteen Eighty-Four by George Orwell, from sale, refunded the cost to those who had purchased them, and remotely deleted these titles from purchasers' devices after discovering that the publisher lacked rights to publish the titles in question. Notes and annotations for the books made by users on their devices were left in a separate file, but "rendered useless" without the content to which they were directly linked. [...] Some critics also argued that the deletion violated the Kindle's Terms of Service, which states in part: "Upon your payment of the applicable fees set by Amazon, Amazon grants you the non-exclusive right to keep a permanent copy of the applicable Digital Content and to view, use and display such Digital Content an unlimited number of times, solely on the Device or as authorized by Amazon as part of the Service and solely for your personal, non-commercial use." Amazon spokesman Drew Herdener stated that the company is "... changing our systems so that in the future we will not remove books from customers' devices in these circumstances". [...] In December 2010, three e-books by author Selena Kitt were removed due to violations of Amazon's publishing guidelines. For what Amazon describes as "a brief period of time," the books were unavailable for redownload by users who had already purchased them. This ability was restored after it was brought to Amazon's attention; however, no remote deletion took place. In October 2012, Amazon suspended the account of Linn Nygaard, a user in Norway who had purchased her Kindle in the UK, and deleted every book she had purchased.[168] Amazon claimed that she had violated their terms of service, but was not specific as to what she had done wrong.[169] After Nygaard contacted the media, Amazon restored her account and purchased books.[170][171] The event serves to remind Kindle users that even when a user clicks buy, the user only holds a license to view ebooks that can be revoked by Amazon any time for violating the terms of service. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

It is possible for the customer to switch off the wireless function.

6. Which possibilities does the consumer have to dispose of his data?
Kindle devices are designed to use Amazon's own e-book formats: AZW, and, in fourth generation and later Kindles, AZW3, also called KF8.[121] Kindles do not support the EPUB file format used by many other e-book readers. Amazon's file formats, like EPUB, are intended for reflowable, richly formatted e-book content and support DRM restrictions, but unlike EPUB, they are proprietary formats. Free software such as the free and open source calibre, Amazon's KindleGen,[122] and the email based Send-to-Kindle service are available to convert e-books into these formats. Kindle devices can also display some generic document formats such as plain text (TXT) and Portable Document Format (PDF) files; however, reflowing is not supported for these file types. (Source: https://en.wikipedia.org/wiki/Amazon_Kindle)

You can send documents to your supported Fire or Kindle devices and Kindle reading apps by e-mailing them to your Send-to-Kindle e-mail address. [...] Typing "convert" in the subject of the e-mail converts your document to Kindle format before delivering it to your devices and Amazon Cloud Drive. ZIP files are automatically opened by the conversion service, converted to Kindle format, and are stored in your content library. [...] Kindle Personal Documents Service supports the following file types: Microsoft Word (.DOC, .DOCX); HTML (.HTML, .HTM); RTF (.RTF); Text (.TXT); JPEG (.JPEG, .JPG); Kindle Format (.MOBI, .AZW); GIF (.GIF); PNG (.PNG); BMP (.BMP); PDF (.PDF). (Source: Kindle Personal Documents Service Terms of Use) (Source: Kindle Personal Documents Service Terms of Use)

By default, your documents will also be saved in Amazon Cloud Drive. To change this setting [...]. (Source: Kindle Personal Documents Service Terms of Use)

Visit either Amazon Cloud Drive or the Manage Your Content and Devices page to manage your documents stored in the Cloud. To manage your documents via Amazon Cloud Drive, visit Amazon Cloud Drive, and then find your documents in the My Send to Kindle Docs folder. Check the box next to a document, and then click Delete to remove the item from your Amazon Cloud Drive and Manage Your Content and Devices. To manage your documents via Manage Your Content and Devices: 1. Go to Manage Your Content and Devices and then select Docs from the Show drop-down menu. 2. Select the title(s) that you want to deliver to your supported Fire or Kindle device or Kindle reading app, and then select Deliver. 3. To remove documents from your Amazon Cloud Drive and Manage Your Content and Devices, select the title(s) that you want to delete, and then select Delete. If there are copies already on your device, you will need to delete the document from your device as well. [...] If a document was deleted inadvertently, you can recover it. (Source: Kindle Personal Documents Service Terms of Use)

The Service provides features and functionality which allow you to store, retrieve, manage and access your files ("Your Files"). By using the Service, you are directing us to store, manage, and provide access to Your Files on your behalf. You may use the Service only to store, retrieve, manage, and access Your Files using the features and functionality we make available. (Source: Amazon Cloud Drive Terms of Use)

There may be limits on the types of content you can store using the Service, such as file types we don't support, and on the number or type of devices you can use to access the Service. (Source: Amazon Cloud Drive Terms of Use)

Every purchase you make from Amazon goes into a special folder called Your Media Library. Amazon uses a cloud storage model where the file lives on one of Amazon's computer servers. That means even if you delete a book from your Kindle to conserve space, the record of your purchase will still exist on Amazon's servers. You can download the book again to your Kindle for no additional charge. (Source: http://electronics.howstuffworks.com/gadgets/travel/amazon-kindle7.htm)

Usability

1. Can the consumer enjoy the product for an unlimited period? Not processed
2. Can the consumer sell the device? Not processed
3. Can the consumer transfer the account? Not processed
4. Can the consumer delete his data? Not processed
5. Can the consumer delete his account? Not processed
6. Can the consumer use his data? Not processed
7. Can the consumer use the HW and SW in combination with third party SRV? Not processed
8. Can the consumer use the HW and SRV in combination with third party SW? Not processed
9. Can the consumer use the SW and SRV in combination with third party HW? Not processed
10. Can the consumer use the HW in combination with third party SW and SRV? Not processed
11. Can the consumer use the SW in combination with third party HW and SRV? Not processed
12. Can the consumer use the SRV in combination with third party HW and SW? Not processed

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