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Renault Zoe
Correlated https://en.wikipedia.org/wiki/Renault_Zoe  + , https://twitter.com/Groupe_Renault/status/401387987331981312  + , https://www.eff.org/deeplinks/2013/11/drm-cars-will-drive-consumers-crazy  + , http://llewblog.squarespace.com/electric-cars/2013/3/29/the-renault-zoe-a-non-review.html  + , http://insideevs.com/report-renault-zoe-now-available-with-battery-priced-from-18388-called-i-zoe/  + , http://www.autoblog.com/2013/11/18/reactions-to-renault-zoe-battery-drm-are-overblown-but-knowle/  +
Country UK  +
DateTerms 10.07.2015 (Battery Hire Lease Agreement);
10.07.2015 (Battery Hire Lease Agreement); 22.05.2014 (Mandatory R-Link Software Update); 10.07.2015 (Renault Z.E./Electric Vehicle Warranty terms and conditions including the 4+ Warranty offer, applicable to all Z.E. vehicles); 10.07.205 (Personal Data Protection)
les); 10.07.205 (Personal Data Protection)  +
Description Renault Zoé is an electric car which can b
Renault Zoé is an electric car which can be remotely charged and preconditioned, and which offers a remote charge scheduling. N.B. Even if today there is the possibility to choose the Zoé version "i" - in which the battery is not hired, but sold -, we will only examine the first (and still available) version of the Zoé, in which the car is sold but the battery must be hired.
car is sold but the battery must be hired.  +
Link https://www.renault.co.uk/vehicles/new-vehicles/zoe.html  +
LinkTerms https://www.renault.co.uk/privacy.html (Pe
https://www.renault.co.uk/privacy.html (Personal Data Protection); https://www.renault.co.uk/content/dam/Renault/UK/brand-and-editorial/Aftersales/Renault_ZE_Warranty_Terms_and_Conditions.pdf (Renault Z.E./Electric Vehicle Warranty terms and conditions including the 4+ Warranty offer, applicable to all Z.E. vehicles); http://myrenaultzoe.com/Docs/BatteryHireLeaseAgreement.pdf (Battery Hire Lease Agreement); http://myrenaultzoe.com/Docs/R-LINK%20UPDATES.pdf (Mandatory R-Link Software Update)
TES.pdf (Mandatory R-Link Software Update)  +
Name Renault Zoé  +
Nature Real  +
Notes Components: * hardware ** car (the Warrant
Components: * hardware ** car (the Warranty applies to it) ** home-charger: it is offered as a part of the car purchase; it has a built-in communications module, enabling free access to the electrical consumption data3 of your charger for 4 years after the installation date, via a dedicated web portal called Chargevision (Source: https://www.renault.co.uk/vehicles/new-vehicles/zoe/battery-and-charging.html) ** battery /the Battery Hire Agreement applies to it): when the Renault Zoé was launched, the battery couldn't be purchased; on the contrary, it was subject to a monthly-fee rental; monthly prices depended on the chosen contract duration and on the pre-estimated annual mileage (in case of termination and in case of excess mileage, additional charges apply; the rental also included recovery services (Source: https://www.renault.co.uk/services/renault-finance/battery-hire.html); today, ''"there is now the choice between full ownership of the vehicle and the battery, or buy-the-car/hire-the-battery schemes"'' (Source: http://insideevs.com/report-renault-zoe-now-available-with-battery-priced-from-18388-called-i-zoe/). * software * services ** Z.E. Services *** My Z.E. Connect (the Battery Hire Agreement includes clauses that concern it): remote monitoring of battery charge and estimated range (Source: http://myrenaultzoe.com/Docs/ZoeBrochure_UK.pdf); to access the service, it is sufficient to download the app Z.E. Services on the computer or on the smartphone; it is possible to remotely check the battery level, to discover the number of KM that the car can cover given its current charge level, to verify the current state of the recharge (off, underway, finished), and to verify if the recharge as taken place correctly (Source: http://www.renault.fr/services/prolonger-garantie/extension-vn/services-vehicules-electriques/services-connectes-ze/); this service is freely available (even if only for the duration of the Hire Agreement); *** My Z.E. Inter@ctive: it allows remote battery charging, remote preconditioning and charge scheduling (Source: https://www.renault.co.uk/vehicles/new-vehicles/zoe.html); this remote charging and heating can be done via computer or smartphone (Source: http://myrenaultzoe.com/Docs/ZoeBrochure_UK.pdf); to access the service, it is sufficient to download the app Z.E. Services on the computer or on the smartphone; it is possible to remotely start the recharge, and to remotely program the ideal temperature of the cabin; moreover, accessing via computer to My Z.E. ONLINE, it is possible to program a weekly recharge calendar and to optimize this calendar on the basis of the electricity cost; this service is freely available for the first three years, and then under subscription (Source:http://www.renault.fr/services/prolonger-garantie/extension-vn/services-vehicules-electriques/services-connectes-ze/). See [[Renault customers cry foul over battery pack rental terms – Owning the car but renting the pack puts car makers in drivers seat?]].
e pack puts car makers in drivers seat?]].  +
Provider Renault  +
Release date End 2012 (15.07.2015: date of the analysis)  +
Topics Business Model  + , Property  +
Categories Real , Business Model , Property
Modification date
This property is a special property in this wiki.
17 July 2015 09:58:42  +
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